From Cape Arid to Peak Charles, the South Coast division of Parks and Wildlife WA has a lot of ground to cover. With Duncan Solutions’ help, it’s getting far easier.
Since 1994, Duncan Solutions has been working with the Australian Federal Police to improve the way they deliver infringement notices for criminal, traffic and parking offences. With our latest upgrade, we have introduced revolutionary new steps that lead the way in enforcement – find out exactly what we’ve done!
The City of Subiaco had a set of specific needs when it went to tender to upgrade its parking management. We spoke to Council’s Commercial Parking Coordinator Jeremy Graf about what Duncan Solutions offered that saw them go above and beyond those requirements.
Certifications & Compliance
Duncan’s network of parking equipment transacts over 10 million Visa/Mastercard/American Express transactions each year. All Duncan payments are processed via our PCI DSS Level 1 certified environment, hardware and software. Our Level 1 status requires annual certification by a PCI authority.
All of our parking devices and supporting software and processing protocols are certified for PCI Compliance Level 1, the highest level of certification available.
To remain Level 1 compliant, Duncan is subjected to annual on-site reviews by external auditors, and is required to undergo regular network scans by an approved scanning vendor.
EMVCo established the Terminal Type Approval process to create a mechanism to test compliance with the EMV Specifications. Type Approval provides an increased level of confidence that interoperability and consistent behaviour between compliant applications have been achieved.
EMVCo Type Approval testing is divided into two levels:
- The Level 1 Type Approval process tests compliance with the electromechanical characteristics (contact) or the analogue characteristics (contactless) and logical protocol requirements defined in the EMV Specifications.
- The Level 2 Type Approval process tests compliance with the application requirements as defined in the EMV Specifications.
Contact Level 1 and Contact Level 2 Type Approval processes are based on EMV Version 4.x Chip Specifications.
Duncan Solutions maintains Level 1 and Level 2 Certifications.
AS/NZ ISO 9001 Quality Management
Duncan Solutions maintains “AS/NZ ISO 9001 Quality Management Systems” accreditation. Duncan places significant value on ensuring that all aspects of our product and service delivery have pre-defined quality standards, and that these standards are upheld during and after project delivery.
Duncan’s major sub-assembly component suppliers are also accredited to the same AS/NZ ISO 9001 Quality Management Systems standards.
AS/NZS 4801 OHS Management
Duncan Solutions ensures that we provide a safe and healthy working environment for our employees, partners and customers. Duncan Solutions has achieved AS/NZS 4801 Occupational Health and Safety Management accreditation.
Providing a safe place of work for our employees and subcontractors is central.
ISO/IEC 27001 Information Security Management
Duncan Solutions is the only organisation in the parking industry which maintains end-to-end, business-wide ISO27001 certification. ISO27001 certification complements our existing PCI DSS Level 1 certification and demonstrates our commitment to information security.
News & Resources
With the modern world ever changing, those designing car parks of the future will have plenty to think about. Here are a few things to bear in mind.
Intelligent parking solutions are changing the way commuters and city dwellers think about parking. Here are a few ways the parking landscape is altering.
In 2019, technological advancements are showing no signs of slowing down. As such, smart parking technology has also evolved. What are the changes?
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